Writing an Effective Resume
What is a Resume?
In a job market where layoffs abound and competition for jobs is fierce, our only
contact with a hiring manager may be a 30-second scan of this important document.
But what is a resume? In today's job market the answer is clear. It
must be a powerful marketing tool.
Unfortunately for many a job seeker, this all important marketing brochure turns
out to be a regurgitation of their job history. Bullets drone on endlessly
with "Responsible for this…" and "Responsible for that…" as the poor recruiter or
hiring manager is bogged down into the mire of mindless boredom without ever really
knowing what a great contributor the individual was.
The biggest key to a successful resume is to turn it into an accomplishment-driven
document, quantifying each achievement as much as possible. This is true throughout
the entire resume.
But what are the most common parts of a resume? And how can each be used to
market a job seeker? Let's break down this document and look at its individual
parts:
The "hot zone"
When a recruiter or hiring manager first sorts a large stack of resumes they often
scan the first three quarters of the first page. This section is a "hot zone"
that needs to be full of accomplishments that market your specific skills and abilities.
Aside from the obvious name and contact information, the hot zone is composed of
two key areas:
- A professional summary
- A list of selected accomplishments (optional but an excellent marketing tool)
The Professional Summary
Gone are the days of the objective in a resume. With a few exceptions, a summary
is a more powerful intro to a strong resume. Hiring managers and recruiters
frankly don't care that you are looking for "an upwardly mobile position in a strong
company that will provide me with…"
The summary should act as a short commercial about YOU. It should tell the
reader what kind of position you seek, and answer the question "what makes you different
or better than the other applicants for this position?"
The first sentence should effectively tell the reader what kind of position you
seek and possibly even what industry in which your experience lies. Listing
the broad or generic title of the job you seek in this sentence is ultra-effective
in giving a crystal-clear picture of your objective.
Identify yourself as a "Highly effective Software Developer/Programmer
with extensive experience in…" or a "Thorough and accurate Accountant
with a proven track record of success in…"
The remaining three or four sentences should begin to paint a picture of your traits
and skills directly related to the position you seek. The summary will serve
as a "road map" for the rest of the resume. Remember to support the statements
in your summary in the other portions of your resume.
Remember, tell not what you want the company to do for you; tell what you can do
for the company!
The Selected accomplishments
The next section in the "hot zone" is selected accomplishments. Since past
performance is a key indicator for future contributions, a list of previous successes
can be the hook that scores an interview.
This portion should be a list of 3 to 6 selected accomplishments directly relating
to the position that the summary indicates you seek. These should be as quantifiable
as possible. Answer the questions: How many/much? Which one? To
what extent? What kind?
To get a better idea of what kind of accomplishments belong in this section, put
yourself in the hiring manager's place and try to see his or her point of view.
What kind of things would be important to you? In most cases the answer boils
down to the bottom line. How can you save time and money? Statements
that show your success in saving time and money or implementing new process and
procedures will be well received.
The Body
The next portion of the resume will be your professional experience. List
the companies you have worked for, your title and the dates of employment (year
to year, exclude months).
One of the biggest pitfalls job seekers fall into in this portion is dryly listing
job duties. Employers are interested in achievements, successes, and contributions.
Even in roles where you feel you did not make contributions, upon careful consideration
you may be surprised to find out how much of an impact you made.
Were you a supervisor? Then you led and motivated a team. If you were
a cashier you were entrusted with money, were likely responsible for some type of
ledger, and provided customer service. If you received an award or were recognized
for going above and beyond in these roles, that also belongs in the resume in this
portion or in the accomplishments section. Remember to quantify, quantify,
quantify!
Another way to make your resume shine and avoid making it sound like a job description
is to present your bullets focusing on the problem you encountered, the action you
took to solve it and the good results that came about from your actions. This
method, referred to as the PAR method, will show that not only have you done XYZ
job but that you have also made positive contributions in your role.
Education/Professional Development
The final portion of the resume should list education and any other pertinent information
about you such as continuing education, seminars and other classes you have attended,
professional organizations and affiliations you are a member of, and civic involvement
(if related to the position you seek).
When listing education, the last degree completed should go first. There is
no need to put the dates you attended. Also, if you have completed a college
degree, High School is assumed and is not necessary to list.
Personal information does not belong on a resume and should be omitted. Hobbies,
gender and a physical description (except in VERY rare and specific instances when
it relates to the job) never belong on a resume.
In Closing
Your resume has a three-fold purpose:
- To get an interview
- To at times serve as a roadmap during the interview
- To remain behind and serve as a reminder to the hiring manager after your interview
about your qualities
Focus on creating an achievement-oriented document, quantifying as much as possible.
Use this important brochure to its full potential. By marketing yourself effectively
you can catapult your career. Even the most adverse job hunting environments
can be overcome when you market yourself using an effective resume.